FAQ

What are X18 Super Pocket Bikes?

The X18 Super Pocket Bike is the highest quality Super Pocket Bike in the market. Each X18 Super Pocket Bike comes equipped with a powerful 110cc 4-Stroke Engine, Full Illuminated Instrumentation System, Aerodynamic Fairing Design, and a Performance Tail Pipe. The X18 Super Pocket Bike is EPA approved and meets the Federal Motor Vehicle Safety Standard (FMVSS) and is federally declared a Street Legal Motorcycle. Visit our dedicated X18 Super Pocket Bike Pages for further details.

What payment methods do you accept?

SuperPocketBikesX18.com accepts Visa, MasterCard, Discover, AMEX, Check and Money Order.

How long does shipping take?

Shipping varies upon the location of the customer. Each bike is shipped from LA, California. Typically, the closer you are to the departure warehouse, the faster your shipment will be. If paid with Money Order or Check, bikes are shipped once we receive your payment. Please visit our Shipping Information Page for more details.

Is my credit card order safe online?

Yes, your orders are safe with our website. Our ordering system uses encrypted 128 Bit SSL maximum security, certified by Verisign® and we are tested Hacker Free by Security Metrics®. All orders are confidential and kept in private. Please see our Privacy Policy for more details.

Where can I get customer support for my product?

We offer lifetime customer support. Our technicians are here to help you forever. Simply go to our Customer Support Page and fill in an Inquiry. We will get back to you within 24 hours via email or phone. A professional mechanic technical support line is also exclusively available to our customers.

Is there sales tax?

Yes, however, the 6% sales tax applies only to Floridian Residents.

Will my credit information be all over the internet?

No. Our checkout system is 128-Bit SSL Secured by Verisign and Hacker Free. We will NEVER give your information away to anyone. All orders are kept on classified file locked, and protected for your safety.

How will I know my order is shipped?

We will automatically notify you when your bike is shipped. You can also check by using your order number and entering it into our website order tracking system.

What "addresses" do you need to process my order?

If you are paying with Credit Card, in order to process your order, your Billing Address must match the address on the Credit Card. We also require a shipping address. This is the destination address for the item.

How is my shipping rate calculated?

At the moment, bikes marked with "Free Shipping" will receive free shipping any of the 48 continental United States. For other vehicles, the shipping rate is automatically calculated in the check-out page. Please Contact Us in regards to shipping to Hawaii and Alaska and other U.S. Territories.